This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kiinoodecor.com (the “Site”).
Information We Collect
Information you provide to us: When you make a purchase or contact us, we collect information such as your name, email address, postal address, phone number, and payment details. You may also choose to share additional information — for example, when placing a custom order.
Information collected automatically: When you browse the Site, we automatically collect certain device and usage data, including your IP address, browser type, time zone, cookies, and information about how you interact with the Site (such as pages viewed and referring links).
How We Use Your Information
We use the information we collect to:
- Fulfil orders — process payments, arrange shipping, and send order confirmations
- Communicate with you — respond to enquiries and provide customer support
- Improve our Site — analyse how visitors browse and interact with our content
- Marketing — with your consent, send you emails about new products, offers, or updates (you can unsubscribe at any time)
- Protect our business — screen for fraud, enforce our policies, and comply with legal obligations
Information Sharing
We do not sell or lease your personal information. We only share it in limited circumstances:
- Service providers — trusted third parties who help us operate (e.g., shipping carriers, payment processors), only to the extent necessary to perform their services
- Analytics & advertising — we use Google Analytics and Google Ads to understand site traffic and measure advertising performance. These tools use aggregated data and do not personally identify you. Learn more about how Google uses your data →
- Legal requirements — if required by law, regulation, or legal process
- Business transfers — in the event of a merger or sale, your information may be transferred as permitted by law
Cookies
Cookies are small files stored on your device that help us improve your browsing experience — for example, by remembering your preferences and understanding which pages are most useful.
Cookies do not give us access to your computer or any personal information beyond what you choose to share.
Opting out: You can modify your browser settings to decline cookies at any time. Note that this may affect some site functionality.
Data Retention
We retain your personal information only for as long as necessary to provide our services and meet our legal obligations. Generally, we keep order data for 1 year, unless a longer period is required by law.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data (except where we are legally required to retain it)
To exercise any of these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please check back periodically for the latest version.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: hello@kiinoodecor.com